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Title

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Bridal Shop Manager

Description

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We are looking for a dedicated and experienced Bridal Shop Manager to lead our team and ensure the smooth operation of our bridal boutique. This role requires a combination of leadership, customer service, and retail management skills to create a memorable shopping experience for brides-to-be and their families. As a Bridal Shop Manager, you will be responsible for managing daily operations, supervising staff, maintaining inventory, and ensuring that every customer receives personalized attention and support. You will also play a key role in driving sales, meeting revenue targets, and upholding the boutique's reputation for excellence. The ideal candidate will have a passion for weddings and fashion, a keen eye for detail, and the ability to inspire and motivate a team. If you thrive in a fast-paced, customer-focused environment and have a strong background in retail management, we would love to hear from you. Join us in helping brides find their dream dresses and create unforgettable memories.

Responsibilities

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  • Oversee daily operations of the bridal shop, ensuring a smooth workflow.
  • Provide exceptional customer service and personalized consultations to brides and their families.
  • Train, supervise, and motivate staff to achieve sales and service goals.
  • Manage inventory, including ordering, receiving, and organizing merchandise.
  • Develop and implement sales strategies to meet revenue targets.
  • Handle customer inquiries, complaints, and special requests professionally.
  • Maintain the shop's visual merchandising and cleanliness standards.
  • Plan and execute promotional events and marketing initiatives.

Requirements

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  • Proven experience in retail management, preferably in the bridal or fashion industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work flexible hours, including weekends and holidays.
  • Knowledge of bridal fashion trends and fabrics is a plus.
  • Proficiency in inventory management and point-of-sale systems.
  • Strong organizational and multitasking skills.
  • A passion for weddings and customer satisfaction.

Potential interview questions

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  • Can you describe your experience in retail management?
  • How do you handle difficult customers or complaints?
  • What strategies do you use to motivate your team?
  • How do you stay updated on bridal fashion trends?
  • Can you share an example of a time you exceeded sales targets?
  • How do you manage inventory to ensure optimal stock levels?
  • What steps do you take to create a positive shopping experience for customers?
  • Are you comfortable working weekends and holidays?